New Retail

In the 14 page white paper: “Digital Luxury Servicescapes: An Omnichannel Approach to Winning Luxury Consumers in China”, Re-Hub proposes a new omnichannel model for China luxury retail that offer brands a blueprint to not only digitally recreate the stellar VIP service they built their business on, but moreover provide this to all their customers.

Today many department stores in China have been struggling with revenue growth. Hence new technology aiming at enhancing the customer experience seems to come to the rescue. For instance,

The unmanned store is an ongoing hype in China. And if you only can think of its application in the convenience store, then you probably have a very limited imagination.