Customer Experience

5 Digital Retail Innovation Takeaways from NRF 2020

An exciting NRF 2020 just wrapped up in New York on the 15th January.
January 17, 2020
Consumer Insights

Lululemon in China: A Success Story Built on Embracing Digital Innovations and Community

Every now and then, if a foreign brand can perform well in China, we must give our standing ovation.
September 13, 2019

A Look at Digital Retail Innovation in Chinese Advertising

Advertising agencies tend to openly declare their enthusiasm for startups and all things disruptive, but many insiders told there is often not much substance behind such fancy talk.
June 28, 2019

Shiseido’s Recipe for Digital Innovation in China‘s Beauty Market

It is well known that the Beauty Queen L’Oréal has this extravagant French style of buying brands and startups every year. In 2018 the acquisition of Modiface was the talk of the town.
May 29, 2019
New Retail

An update on department store digital innovations in China

Today many department stores in China have been struggling with revenue growth. Hence new technology aiming at enhancing the customer experience seems to come to the rescue. For instance,
May 9, 2019